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This Privacy Policy describes how 11118 CORRIDOR PLACE, LLC handles personal information connected with visits, orders, support requests, and checkout activity for Stuep.
A Site Visitor may review artwork compositions, dimensions, substrates, frames, and panel arrangements without contacting support. If a Buyer asks for help, the message can include an order reference, intended-wall question, delivery detail, frame or canvas photograph, return reason, or hardware concern; passwords and complete payment credentials should be omitted.
PERSONAL INFORMATION WE COLLECT
When customers use the Site, we may collect Device Information such as IP address, browser type, time zone, Cookies, viewed pages, search activity, and site interactions. During checkout or attempted checkout, we collect Order Information such as name, billing address, shipping address, payment information, email address, phone number, ordered items, order value, delivery details, and support communications.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use Order Information to fulfill orders placed through the Site, arrange for shipping, process payments, provide invoices and/or order confirmations, communicate with customers, handle returns and refunds, and screen our orders for potential risk or fraud.
Device Information supports cart continuity, checkout security, fault diagnosis, traffic measurement, and assessment of whether artwork pages communicate size and format clearly. Stuep uses order records for fulfillment, support, fraud prevention, accounting, legal obligations, and policy administration rather than to infer unrelated personal characteristics.
SHARING YOUR PERSONAL INFORMATION
We use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the Site. We disclose only the information reasonably required by providers that operate Shopify, process Shopify Payments, protect against fraud, prepare and carry Singapore deliveries, supply analytics or support tools, and advise the business. A carrier can require delivery and contact fields but does not need a customer password or complete card number. Records may also be disclosed when law requires it or when necessary to protect customers, legal rights, or store operations.
BEHAVIORAL ADVERTISING
We may use personal information to provide targeted advertising or marketing communications that may be of interest to customers. Customers can opt out of targeted advertising through Google Ads Settings at https://www.google.com/settings/ads/anonymous and through the Digital Advertising Alliance opt-out portal at https://optout.aboutads.info/.
YOUR RIGHTS
Depending on location and applicable law, including Singapore’s Personal Data Protection Act 2012 (PDPA), together with applicable United States federal and state privacy laws, individuals may have rights concerning their personal information. Singapore residents may request access to or correction of personal data and may withdraw consent where permitted by law. Additional rights, including deletion, restriction, portability, or a copy of personal information, apply only where the relevant law provides them. Requests may be sent to support@stuep.shop. We may need to verify identity before completing a request, and legally permitted exceptions may apply.
Financial Data Security
To protect personal information, we use reasonable administrative and technical safeguards. Payment credentials submitted at checkout are transmitted to Shopify Payments through encrypted connections; our store does not directly receive or store complete card numbers or security codes.
Encrypted transmission sends payment credentials into the Shopify Payments environment without placing complete card numbers or security codes in Stuep artwork listings, policy pages, or ordinary support records.
Cookies, International Processing, and Retention
Cookies and similar tools help keep the cart working, remember basic preferences, measure store performance, support checkout, and reduce fraud. Store, payment, hosting, analytics, and shipping services may process information in more than one country, and records are kept as long as needed for operations, legal duties, dispute handling, fraud prevention, and policy enforcement.
Because the operating company is in Florida and the sales market is Singapore, an order may involve cross-border processing by Shopify, Shopify Payments, analytics, support, fraud-prevention, and delivery providers. Where applicable law requires it, Stuep uses reasonable measures or appropriate arrangements so transferred information receives protection consistent with governing privacy duties.
Children, Third-Party Links, and Updates
The Stuep Site is intended for adult purchasers and is not directed to children. We do not knowingly seek children personal information. Shopify, payment, analytics, and external services maintain their own privacy practices. A material update may reflect a changed provider, data use, legal requirement, or customer-rights process, and the revision date identifies the current version.
Contact
Business Address: 2100 Constitution Blvd, Ste 127, Sarasota, FL 34231, United States
Privacy Email: support@stuep.shop
Phone: +1 (779) 790-0711
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore)