Stuep provides direct assistance with wall-art dimensions, orientation, panel order, frame construction, hanging hardware, Shopify Payments checkout, active orders, Singapore deliveries, and returns. The details below identify the Florida company operating the store and its verified support channels.
OUR IDENTITY
Legal Business Name: 11118 CORRIDOR PLACE, LLCStore Name: Stuep
Physical Business Address: 2100 Constitution Blvd, Ste 127, Sarasota, FL 34231, United States
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). This Singapore-time weekday schedule follows the order-handling calendar. Messages received later remain queued for the next service period; carrier research, payment review, or an artwork return inspection may require a separate follow-up when the relevant order record or parcel is available.
HOW TO REACH US
Current Support Email: support@stuep.shopBusiness Phone Number: +1 (779) 790-0711
For order assistance, provide the order number, checkout email, and requested outcome. For a product question, identify the Stuep artwork and the fact being checked, such as finished dimensions, portrait or landscape orientation, panel count and sequence, canvas or paper surface, frame color, border, glazing, stretcher depth, or included hanger. For a condition issue, photographs of the complete artwork, corners, frame, backing, parcel, and shipping label can help compare delivery with the order record.
Images assist case review but do not replace mandatory consumer rights. Customers should not email passwords, complete card numbers, security codes, or unrelated identity records. Stuep requests only information reasonably needed to investigate the stated artwork or order issue.